Author name: wabis_customer support

Whatsapp Store

With the rise of WhatsApp as a powerful tool for business communication, integrating your catalog into this popular messaging app can help boost your sales and reach a wider audience.       The WhatsApp Catalog API is an integral part of the WhatsApp Business API, empowering businesses to effortlessly create and oversee product catalogs directly within WhatsApp. By leveraging this functionality, businesses can effectively present their offerings to customers, providing them with comprehensive product details, all within the convenience of their preferred messaging app. This streamlined experience has the potential to greatly enhance customer engagement and drive sales.   Initially, you need to create an ecommerce catalog, and subsequently, assign it to the WhatsApp Cloud API.         To accomplish this, please follow the steps provided below     Step 1:       1. At first, go to the business.facebook.com, then from the all tools menu go to commerce.             2. From the top right corner click on the profile and select your business account. Then click on the Get Started button.              3. On the next page just select the option to create a catalog and then click on the get started button again. Then select ecommerce and select the product types whether they are online products or local products. Then click on the next button.             4. You have to select an upload method. There are two types of upload methods. One is to upload manually and the other one is by connecting partner platforms like Shopify and BigCommerce. Then select the catalog owner, it’s actually the business that you have with Facebook. Then there is catalog use and catalog name. You need to provide a catalog name here.              5. After creating the catalog click on the view catalogue. Then click on the add items button to add products. Then select Manual to upload the product manually. We need to upload images, titles, and descriptions of the product. Finally, click on the upload items button. You can add as many products as you want.                      Step 2:       After creating the catalog in the commerce manager, you have to add the catalog to the WhatsApp cloud API. To do that, first click on the All Tools menu and select WhatsApp Manager.              From the account tools, select Catalog. Then click on the Choose Catalog button.              Then select the catalog from the dropdown list and click on connect catalog button. That’s it.              After connecting the catalog with your WhatsApp Business Manager, you will now need to import it into Wabis to showcase or display products, along with the checkout option, inside WhatsApp.       Import Catalog on Wabis:     1. Go to Connect Account under WhatsApp section.   2. Click on Sync button under WhatsApp Number.   3. Then go to eCommerce Catalog menu. Here you will find your connected catalog.                                   How Catalog will be displayed on WhatsApp :         You can also share your catalog links with your users. Users can directly access the catalog by clicking on the link. If they click on the link from their mobile phones, they will be directed to the catalog on WhatsApp.         Link format of the WhatsApp catalog is: https://wa.me/c/yourphonenumber   Example: https://wa.me/c/8801789731384                     Integrating your catalog into WhatsApp can be a game-changer for your business communication. With the WhatsApp Catalog API, businesses can effortlessly use catalogs directly within the messaging app. By leveraging this functionality, you can showcase your offerings to a wider audience, providing detailed product information within the convenience of WhatsApp.       The streamlined experience of browsing catalogs on WhatsApp enhances customer engagement and has the potential to drive sales. By following the steps outlined in this blog, you can create an ecommerce catalog and assign it to the WhatsApp Cloud API seamlessly.       Step 1 guides you through the process of creating the catalog, including selecting product types, upload methods, and adding products manually.   Step 2 then explains how to add the catalog to the WhatsApp Cloud API through the WhatsApp Manager in the account tools.       With WhatsApp as a powerful business tool and the integration of catalogs, you can enhance your sales, reach more customers, and deliver a seamless shopping experience directly within WhatsApp.

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Ecommerce store

Ecommerce store                            Using the eCommerce platform, you can create a full featured eCommerce store that is suitable for both physical or digital product sale as well as food ordering. If you integrate the eCommerce store with your Telegram bot, they together can sell products to customers and take payment from them. On the visual drag and drop bot builder editor for Telegram, there is a component called E-commerce. And with the component, you can easily integrate the eCommerce store with a Telegram Bot. After integrating the eCommerce store with your Telegram Bot, they together will sell products to customers and take payment from them. Just after creating your eCommerce store, it will provide you with two QR codes— a Telegram Messenger QR code and a browser QR code. You just have to supply the QR codes to your customers. Just as your customers scan the Messenger QR code, straightway, your virtual shop opens inside your messenger. Likewise, just as they scan the browser QR code, your virtual shop will open on their browsers. Because of the QR codes, your customers will get rid of finding your Telegram Channel, sending messages, and entering your virtual restaurant’s link on their browsers. Besides, the eCommerce store will provide two URLs under the QR codes–Telegram Messenger URL and browser URL. Just like QR codes, the Messenger URL will be opened inside the Telegram messenger, and the browser URL will be open on the browser. Create Ecommerce Store First, you have to create a store and add products to the store. Then you have to make some settings so that your ecommerce store works properly and efficiently. To create a store, go to the `Ecommerce store` menu Just as you click on the ‘Ecommerce store’ option at the leftsidebar of the Dashboard a page will appear with a create store button at the top of the page. At the right top side of the page, you will see the name of your user id of your Telegram bot. There is another create store button at the bottom of the page. To create an eCommerce store, you can also click on the button. Create new store Well, to create a new store, you have to click on the create store button first. Instantly, a form will appear. You have to fill out the form– selecting a Telegram bot, providing some initial information about your store, writing down the Terms of service and refund policy, and uploading the logo and favicon. In the form, there is a special box called local that needs a bit of explanation. Just as you click on the box, a drop-down menu of some languages will appear– you can select any language. Your store will open in the language that you select. For example, if you select English, your store will appear to your customers in English. There are two boxes called, ‘Facebook Pixel Id’ and ‘Google Analytics Id’ that also need a bit of explanation. Facebook Pixel Id is a piece of code you can place inside the source code of your website. The code automatically can collect and store data of your website visitors. Because of Facebook Pixel code, you can run Facebook Ads for targeted audiences who have visited your website before using the data. Please visit the link to see how to create Facebook Pixel Id. Google Analytics Id also works like Facebook Pixel Id to re-target your website visitors in the Google ads. Please visit the link to learn how to create Google Analytic Id. Anyway, after filling out the form, click on the create store button at the bottom of the form. If you fill up every compulsory field properly, a pop-up box will appear with a successful message. Now click on the Ok button of the successful message box and instantly the dashboard of the store will appear. On the dashboard of your store, you can see the different types of data of your store. Besides, you can configure your store and edit your store. Add Category Now you have to add some categories to your store so that you can add food items in different categories. The category is an important thing to arrange your food items. If your food items are organized properly, your clients can look over different food items and choose from them easily. To add a category, click on the option called ‘Categories’ in the ‘Action menu’ at the right side of the Dashboard. Instantly, a page will appear with the :add_category button at the top-right of the page. Click on Add Category > write down the category name > Click on the `Save` button. Now click on the add category button and straightaway, a pop-up form will appear. You have to fill out the form— writing down a Category name. Then click on the save button. Now this category has been added to your store. Of course, you can add as many categories as you want. And all your categories with edit and delete buttons will be listed on ‘Categories’ page. By clicking on the edit and delete button, you can edit and delete the category. You can also see the status of the category– whether a category is active or not. Add Attribute Just as you click on the Attributes option in the Action menu at the left side of the dashboard, a page called ‘Attributes’ will appear with the ‘Add attribute’ button at the top-right of the page.   Now click on the Add attribute button and a pop-up box will appear. In the box, you have to write down the name of the attribute and give attribute values in comma-separated. Then enable or disable three buttons called `Multi select`, `Optional`, and `Active` as you see fit for the attribute. By the active button, you can make the attribute Active or Inactive. The functionalities of the other two buttons are a bit complicated to understand. If you

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Telegram bot creation

Setup telagram bot Chat with the BotFather To build a Telegram bot with Wabis, first, open your Telegram App. Then in the search bar of the app, search with the ‘BotFather’ keyword. Then select the verified BotFather account. Instantly a message with two links and a get started button called START will appear. Now you have to click on the Get Started Button called Start. And without delay, it will send another message with a lot of options. Now click on the /newbot option to create a new bot. Create a name and username Then the BotFather will ask you to choose a name for the bot. And you have to choose a name for the bot. After that, the BotFather will ask for a user name that ends with the word ‘bot’. Now you have to provide a user name. Then the BotFather will check if the user name is already taken. If the user name you provide is already taken, the BotFather will ask for another user name. And if the user name is not taken, BotFather will congratulate you and send you the token to access the HTTP API. To build the bot you need the token. And the token can be used by anyone to control your bot. Therefore, your should keep your token secure and store it safely. Now copy the access token. Connect bot with Wabis Go to Connect Bot menu. Now you have to enter the bot token you recieved from botfather into the field called Telegram bot token. After entering the Telegram bot token, click on the Connect bot button. Instantly, a successful message that the bot has been connected will appear. Also, a box will appear with the name and username of your bot. You can deactivate the bot by turning off the radio button called active. And you can activate the bot by turning on the active button. Of course, you can disconnect the bot by clicking on the Disconnect button. Also, you can sync the bot information by clicking on the sync button. Watch the video tutorial to know more

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Integrations

You can easily integrate third-party APIS with Wabis. To send Emails and SMS from your system, you need to integrate third-party APIS with Wabis. Here I will show you how to integrate third-party APIS with Wabis. To integrate third-party APIS with Wabis, first, go to the dashboard of the Wabis. At the left sidebar of the dashboard, in the WhatsApp section, you will see a menu called Integration. Click on the Integration menu. Instantly, a page called Integration will appear with some options — Email, SMS and Responder— with the Email option selected by default. Well, to integrate third-party APIS for sending Email, select Email option. And you will see two sections — Email Sender and Email profile. Under the Email Sender section, you will see three fields — Default Profile, Default Sender Email, and Default Sender Name. In the Default profile field, System is already selected. But if you have predefined Email profiles, you can select another profile from a drop-down menu of different Email profiles. Then you have to provide a Default Sender Email from which the email will be sent. After that, you have to set a default sender name. Create Email Profile Now you have to create Email profile so that you can set the profile in the default profile section. To create an Email profile, click on the New button. Instantly, a pop-up form will appear with some fields. To create an Email profile, first, you have to select an Email sender API provider name from different providers such as SMTP, Mailgun, Postmark, SES and Mandril. SMTP is already selected. Well, now you have to fill out some fields. After filling out the fields, you have to click on the Save button. And the Email profile will be created. And you can use the Email profile in the Default profile system. To create an Email profile with Mailgun, select Mailgun and fill out the fields and click on the Save button. And the Email profile will be created. To create an Email profile with Postmark, select Postmark option and fill out the fields and click on the Save button. And the Email profile will be created. To create an Email profile with SES, select SES option and fill out the fields and click on the Save button. And the Email profile will be created. To create an Email profile with SES, select SES option and fill out the fields and click on the Save button. And the Email profile will be created. To create an Email profile with Mandril, select Mandril option and fill out the fields and click on the Save button. And the Email profile will be created. Create SMS Profile Now you have to create SMS profile. To create SMS profile, select SMS option. If you have predefined SMS profiles, they will be shown in a list. And you can edit and delete any profile by clicking on the edit and delete button. Now click on the New button. Instantly a pop-up form with some fields and options of different SMS sender APIS providers — Plivo, Twilio, Nexmo, Vonage — will appear. To create an SMS profile with Plivo, select Plivo option and fill out the fields and click on the Save button. And the SMS profile will be created. To create an SMS profile with Twilio, select Twilio option and fill out the fields and click on the Save button. And the SMS profile will be created. To create an SMS profile with Nexmo/Vonage, select Nexmo/Vonage option and fill out the fields and click on the Save button. And the SMS profile will be created. To create an SMS profile with klickatell, select klickatell option and fill out the fields and click on the Save button. And the SMS profile will be created. To create an SMS profile with Africastalking, select Africastalking option and fill out the fields and click on the Save button. And the SMS profile will be created. Create Auto Responder Profile Now you have to create Auto Responder profile. To create Auto Responder profile, select Responder option. Now click on the New button. Instantly a pop-up form with some fields and options of different SMS sender APIS providers — Mailchimp, Sendinblue, ActiveCampaign, Mautic, Acelle— will appear. To create an Auto Responder profile with Mailchimp, select Mailchimp option and fill out the fields and click on the Save button. And the SMS profile will be created. To create an Auto Responder profile with Sendinblue, select Sendinblue option and fill out the fields and click on the Save button. And the SMS profile will be created. To create an Auto Responder profile with ActiveCampaign, select ActiveCampaign option and fill out the fields and click on the Save button. And the SMS profile will be created. To create an Auto Responder profile with Mautic, select Mautic option and fill out the fields and click on the Save button. And the SMS profile will be created. Create Team Role :appname has a Team management functionality so that you can manage your team efficiently and easily. To manage your Team, first, you have to create a team role. Then you can assign the team role to your team members. In the team role, you can give permission on what a team member can do on Wabis. Now let’s see how to create a team role. To create a team role, go to the Dashboard. On the left sidebar of the Dashboard, under the Management Section, you will see a menu called team role. Now click the team role menu. Instantly, a page called Team Roles will appear with a create button. To create a team role, click on the create button. Instantly, a page called create team role will appear. On this page, you have to grant some permissions to the role you are going to create. First, in the team role field, give a name for the team role. Then you have to grant permission to the team role. Now

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Live chat

LiveChat                       On the LiveChat interface, you can see the recent conversations between your subscribers and your WhatsApp bot. Of course, on LiveChat, you can directly converse with the subscribers. Moreover, you can unsubscribe a subscriber and subscribe back the subscribers any time. Of course, you can reset user input flow for a subscriber. In this article, I will talk about how to perfectly use LiveChat. First, go to the dashboard of the Wabis. At the left sidebar of the dashboard, after the WhatsApp section, you will see a menu called LiveChat. Click on the LiveChat menu. Instantly, the interface of the WhatsApp LiveChat will appear. Subscribers’ list In the subscribers’ list section, you can see the list of subscribers you have conversed with recently. Also, you can search for a subscriber on the search bar. Also, you can reload the subscribers by clicking on the reload button. Messaging Window The messaging window is for directly chatting with subscribers. Besides Chatting with subscribers, you can send BotFlow and message templates. Action In the action sections, you can accomplish some tasks. Moreover, you can see the primary data of users. First, you will see an Actions button. Click on the Actions button and a drop-down list of Unsubscribe and Reset User Input Flow will appear. By clicking on the Unsubscribe button, you can unsubscribe the subscriber that is selected. Then, instead of unsubscribe, you will see a Subscribe button. And by clicking on the subscribe button, you can subscribe back the user. And by clicking on the Reset User Input Flow button, you can reset User Input Flow for a subscriber. Then, you will see a form called a label. From the label field, you can assign a label to a specific subscriber. Click on the label form and instantly appear a drop-down menu of different labels you have created before. Then you have to select a label to assign the label to a subscriber list. The selected labels will appear on the label form. Well, you can select as many labels as you want for a specific user. True, you can remove labels one after another by clicking on the cross icon next to the label name. Of course, you can remove all the labels by clicking on the cross icon in the field. Moreover, you can create a new label from here. Click on the create label button and a modal form with one field will appear. Write the name of the new label in the field and click on the new label button, and the label will be created and selected in the field automatically. In the message sequence field, you can set sequence messages for users. Click on the message sequence field, and instantly a drop-down menu of different campaigns of sequence messages will appear. From the drop-down menu, you have to select a sequence message campaign. Also, you can select as many campaigns as you want. Opt-in through Well, in the opt-in through option, you can see whether the subscriber has come directly through WhatsApp or the source is unknown. If you see the word Direct beside the opt-in through, you know that the user has come through your WhatsApp account directly.  

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Broadcasting

Broadcast campaign                                     To create a message broadcast campaign, first, go to the dashboard of the Wabis. At the left sidebar of the dashboard,under the WhatsApp menu, you will see a menu called Message broadcast. Click on the Message broadcast menu. Instantly, the WhatsApp broadcast page will appear with a create button. Now click on the Create button. Flowbuilder Broadcast Component Instantly, you will be redirected to the drag and drop visual flow builder editor. On the Flow Builder, you will see the action component connected with the Start bot flow and sidebar called configure action button. In the Action field, the broadcast option is already selected. Configure the Broadcast Now you have to fill out the other fields of the configure action button.Give a name for the campaign in the campaign name fields.After that, you will see two radio buttons – 24-hour and anytime. If you enable 24-hour, the broadcasting message can be sent within the 24-hour window. Within the 24-hour window, you can send any type of message. 24-hour Now let’s see how to configure broadcasting for a 24-hour window. In the Include label ids, provide labels. The broadcast message will be sent to the people included in this label. Then provide a label in the exclude label ids. The broadcast message will not be sent to the people that are included in these fields. Finally, click on the OK button. Anytime On the other hand, if you enable the radio button called anytime, the broadcasting message will be sent after the 24-hour window. Now let’s see how to configure broadcasting for the anytime. First, you have to select a predefined message template. Click in the select template field, and a drop-down list of predefined message template will appear. And from the list, select a message template. Then, in the Include label ids, provide labels. The broadcast message will be sent to the people included in this label. Then provide a label in the exclude label ids. The broadcast message will not be sent to the people that are included in these fields. Then you will see a radio button called Sending time. By default is turned off. If you keep the button turned off, the broadcast message will be sent instantly. On the other hand, if you want to schedule the message, turn on the radio button. Instantly, two fields — schedule time and time zone — will appear. Now click on the schedule time field and a calendar with the date and time will appear. And from the calendar, select the date and time you want for your broadcast message schedule. Then select a time zone from the Time zone field. At the end of the form, the targeted subscriber of the broadcasting message will be shown. Now click on the ok button and the campaign will be created. Set message to the broadcast Now you have to set a message to the broadcast by adding a component to the Start Bot Flow component. The easiest to add a component to the Start Bot Flow component is by dragging your cursor from the next output of the Start Bot Flow Component and drop on the editor. Instantly, a drop-down menu of different components will appear. And from the drop-down menu, you have to select a component and configure it. Here, I am selecting an image component and configure the component. That is, the image message will be sent to the users in the scheduled time. And you can set more messages with any type of component one after another. If you follow the instruction step by step, you can easily build broadcasting message. Thank you for reading.

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Subscriber management

Subscriber management                         With the Subscriber Manager feature of Wabis, a free Telegram bot building platform, you can see all of your subscribers and their details in a list and can accomplish some other tasks. Subscriber Manager First, go to the dashboard of the Wabis. At the left sidebar of the dashboard, after the WhatsApp section, you will see a menu called subscriber manager. Click on the subscriber manager menu. Instantly, a page called subscriber manager will appear with a button called Manages labels, an option, a search bar with some option to search for specific users, and a list of subscribers and their details— including an action button. Manage labels To manage labels, click on the Manage Label field. Instantly, a new page called Bot Labels will appear. On the page, you can create labels, see the list of labels and search for specific labels. Create Label To create a label, click on the create button and a pop-up form will appear with two fields — label name and Select bot. In the label name fields, write the name of the label you want to create and select the User name of your bot in the select bot fields. Now click on the Save button. Instantly, a success message will appear. That is, your label has been created. Now close the Create label field. Now the new label will be added to the list of the label. Delete Label You can also delete any label by clicking on the action button of the label name. Search for subscribers In the search bar of the bot manager page, you can search for subscribers in different ways using the different options. Option Now come to the options button. With the options button, you can perform different types of tasks. Now click on the options button and a drop-down menu of different options — Import Subscribers, Manual Subscribers, Assign Label, Assign Sequence, Delete Subscribers — will appear. Import subscribers You can import subscribers, by clicking on the import subscribers menu. Click on the import subscribers menu and instantly, a modal form called import subscribers will appear with two fields – Select Label and Select bot. To import subscribers, you have to select a bot. Also, you can select Labels to import the subscribers of the Labels. Now click on the upload button to import the subscribers. Manual Subscriber Also, you can create subscribers manually. To create subscribers manually, click on the Manual Subscribers option. Inastantly, a modal form called create subscribers will appear with two fields — Name and Phone number. Now provide a name in the name field and a phone number in the phone number field. Then click on the save button. Instantly, a successful message will appear. Assign Label By clicking on the Assign label option, you can assign subscribers to a specific label. First, select some subscribers and click on the Assign label option to assign the subscribers to the label. Instantly, a pop-up form called assign label will appear. Now select a label or labels and click on the assign button to assign the subscribers to the labels. Likewise, you can assign a sequence to the subscribers by selecting subscribers and clicking on the Assign sequence option. Delete Subscribers Likewise, you can delete subscribers by selecting subscribers and clicking on the Delete Subscriber option. Just as you click on the delete subscriber option, a warning dialogue will appear with a Delete and Cancel button. Click on the Delete button and a successful message will appear.    

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Bot manager

Bot manager Go to Bot Manager and instantly, the Bot Reply page will appear with button called create. Well, to build a bot, click on the “Create” button with the bot reply option selected. Visual Flow Builder Editor And instantly, the editor of the Flow Builder will appear. The editor is divided into two parts – doc menu and editor. On the doc menu, all the components are gathered together. And on the editor, the Start Bot Flow component is already present. To build a bot, you have to drag components from the doc menu and drop them on the editor. Then you have to configure the components and connect them to each other. Start bot flow On the Editor, you will see an element called start bot flow. This component is essential to building the bot. Double-click on the Start bot Flow element and the Right Sidebar called Configure Reference will appear with three fields – Title, Choose Labels and Choose sequence. And in the Choose labels field, you can select a label from a drop-down menu of different predefined fields. You can select multiple labels in the Choose labels field. If you don’t have any predefined fields, you can create labels here. To create a label, put the name for a label and press Enter button on your keyboard. Instantly, a label will be created and selected. Of course, you can select a sequence in the choose sequence field, though it is optional, not mandatory. Now click on the Ok button and the information will be added to the element. Trigger Component The Trigger component is necessary if you want to start the bot with keywords. To set the trigger component, add the trigger component from the doc-menu and drop it on the editor. Now connect the trigger component with the start bot flow component. Now double-click on the trigger component and a sidebar called configure trigger will appear. Now provide your comma-separated keywords in the field. And when a user writes something in the messaging window of your WhatsApp bot, if the word or words matches the keyboard, the bot will start. Then you will see two options- Exact keyboard match and String match. By default, the exact match is selected by default. As for the exact keyword match, if the keyword matches exactly, the bot will start. Otherwise not. For example, if a keyword is an apple and the user writes the word apple exactly, the bot will start. On the other hand, as for the string match keyword, if the word user write a word that matches partially, the bot will reply. For example, if the keyword is apple and the user writes apples, the bot will start. But if the keyword is apple and the user writes ‘app’ the bot will not start. Well, after providing comma-separated keywords and selecting an option, click on the ok button. And the keywords will appear on the component. Now connect the Trigger component with the Start Bot Flow component. Add components without dragging from doc-menu You can also add components without dragging the component from the Doc-menu and dropping it on the editor. From the sockets of any component, drag the cursor and drop it on the editor. In most cases, instantly a menu of the different components and a cancel button will appear. And from the menu, select a component and the component will appear on the editor connected with the mother component. And if you want to dismiss thedrop-down menu without selecting a component, click on the Cancel Button. For example, if you drag from the next output socket of the text component, a drop-down menu of different components — Text, Image, Video, Audio, File, Interactive, User Input Flow and Cancel button. Now from the drop-down menu, select your desired component. And if you want to dismiss the drop-down menu click on the Cancel button. On the other hand, in some cases, instead of drop-down menu of different components, singe component will appear connected with the mother component. For example, if you drage from the button output socket of the Interactive component, and drop it on the editor, then the inline button component will appear on the editor connected with the mother component — the Interactive component. NB. The Inline Button component is not present in the Doc-menu. Clone and Delete component You can clone and delete any time component. Just click on a component and a drop-down menu of Delete and Clone will appear. Click on the clone option to clone the button and click Delete option to delete the button. Text If you want to build a bot with a text element, drag the Text Component and drop it on the editor. Now double-click on the component and a sidebar called Configure Text Message will appear with a text field. In the text field, you have to provide your reply message. You can include the first name, the last name of the user or the custom field variable in the reply message. Now click on the ok button and the information will appear on the component. Then connect the text component with the Start bot flow component. Include Custom variables in the reply message Besides, you can include custom variables in the reply message. Click on the button called custom and a drop-down menu of different variables will appear. And from the drop-down menu, select a variable. The custom variable will be replaced by the actual value before sending it. Image, Audio, Video, and File component Likewise, you can add image, audio, video, and file components. For these components, you have to upload an image, audio, video, and file respectively. Then you have to connect the components with other components. Interactive You can set the header, message body, and footer in the Interactive message template. To the Interactive message template, you can add a Button or List of messages and any component. Well, to add and configure the Interactive component, drag the

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Create an App

Create an App                             To build a WhatsApp bot, first, you have to connect your bot to wabis. And to connect your bot, you have to create an app for WhatsApp. To create an app, go to https://developers.facebook.com/. And click on the My Apps tab on the page. Instantly, a page will appear with a Create App button and all your predefined apps. Instantly, a page called Create an App will appear with a list of app types. And from the list of app types, you have to select a type. Select Business as your app type. Then click on the next button. And a form will appear and you have to fill out the form by providing the basic information. In the Display name field, add a display name for your business account. In the App Contact Email field, provide an Email address. In the Business Account field, you can select a Business account. Click on the Field, and a list of predefined Business accounts will appear. And from the list, you can select a Business account. Anyway, the field is optional. Now click on the Create App button. Instantly, a pop-up form will appear with a password field. And in the password field, you have to re-enter your Facebook password. After re-entering your Facebook password, click on the submit button. Instantly, the product page will appear. On the page, you have to add a product to the app. Since you will create an app for a WhatsApp business account, you have to add WhatsApp to the app. Scroll down the page and you will see the WhatsApp section. Now click on the setup button of the WhatsApp section. Instantly, the Getting started page will appear. In the temporary access token field, you will get a temporary access token that will expire in 23 hours. You would better not use the temporary access token. In the selected phone number section, you will see the phone number ID and WhatsApp business account id. And to connect to the bot, you need the WhatsApp Business Account ID while connecting the bot. Add phone number Now you have to add a phone number for the bot and verify it. To add and verify a phone number go to the step-5 section called Add a phone number. Now 5 and click on the Add phone number button. And instantly, a modal form will appear. In the form, you must provide profile information that will be visible to people on WhatsApp. In the WhatsApp Business Profile display name, you have to provide a display name. Then in the Timezone field, select a timezone. Then select a category of your business in the Category field. Click on the Category field and a drop-down list of the different categories will appear. And from the list select a category. Then you can write your business description — the field is optional, not required. Then click on the next button. Instantly, a modal form will appear with a field called the phone number. And in the Phone Number field, you have to provide your phone number. After that, you have to choose how you would like to verify your phone number — via text message or Phone call. Well, after providing your phone number and choosing the verifying option click on the next button. Then, you have to verify your phone number. Configure Webhook Now, you have to configure the webhook to receive messages. To configure webhooks, go to step 3 and click on the Configure webhooks button. Instantly, a page called Configuration will appear. In the webhook section, you will see an edit button. Now click on the edit button. Instantly, a pop-up form will appear with two fields — Callback URL and Verify Token. Now you have to provide a callback URL and verify the token. To get the callback URL and verify the token to Wabis. Login to your account and go to the dashboard of Wabis. At the left sidebar of the Dashboard, under the WhatsApp section, you will see connect WhatsApp option. Now click on the connect whatsApp menu and instantly, Connect WhatsApp Business page will appear. At the top of the page, you will see Webhook Callback URL and verify token. Copy them and return to the Configuration page of developer facebook. Then paste the Webhook Callback URL and verify token in the callback URL and verify token fields respectively. Now click on the verify and save button. Now you have to select webhook fields. To select webhook fields, click on the Manage button. Instantly, a pop-up modal will appear with some webhook fields. Now subscribe Message webhook field. Now click on the Done button. You can also subscribe and unsubscribe to webhooks on the webhooks page. Click on the webhooks menu and the webhook page will appear with some webhook fields. On the page, you can subscribe to and unsubscribe to any webhook field. Now return to the Getting started page by clicking on the Getting Started menu on the left sidebar of the page. Collect Access Token Now you have to collect a permanent access token to connect your bot. In the step 5 section, click on the see the overview page button. Instantly, you will be redirected to the overview page of the business Facebook site. On the overview page, click on the menu button and the left sidebar will be expanded with all tools. Now click on the Business Settings. And you will be redirected to the Business settings page. Now you have to create a user. To create a user, first, you have to select System user in the left sidebar of the business setting page. Now you have to add user by clicking on the add button. Just as you click on the Add user button, a pop-up form will appear with the system user name and role field. In the system

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